Street Angels - A Typical Shift

Meeting Up

Meeting just before 10pm at ‘The Base’ – the first thing is get the kettle on and catch up on a few things. Then we get the backpack prepared, flip flops, space blankets, water and chocolate, making sure first aid kit is stocked up. We have a debrief before going out – any concerns from police / council. About 10:30pm – get ready to go, make sure wrapped up. We pick up two way radios and we head down to town centre, no fixed route but we like to catch up with the different door staff so they know we are around. During the night the team deal with many events including the following…

Glass Bottles

Picking up glass bottles / glasses and depositing into bins – these could be used as a potential weapons during fights, removing them from the streets helps to keep the area safe place.

Flip Flops

Ladies – those high heels can start to hurt after a while when on a night out, true? Quite often we see ladies walking around in bare foot along the street. Unfortunately there is a lot of items on the streets which they can step on including small bits of broken glass. We can provide Flip Flops to keep you feet safe, plus they are free.

Basic First Aid

We carry a basic aid kit while out and all members are trained in basic first aid skills. We only deal with minor injuries like cuts, blisters and clean up areas covered in blood and dirt. We always wear gloves when administrating first aid. We can advise people to seek further medical treatment is needed but we can force anyone to receive treatment. In more serious occasions (which are few) – we do phone for an ambulance and wait with the person. Sometimes this can be 20 mins, sometimes up to an hour.

Bottles of Water / Intoxication

We can provide bottles of water for people who are slightly intoxicated. For those who are slightly more intoxicated we can wait with them to assess their situation / health, maybe require emergency services if necessary.

Vulnerable People

Sometimes people can become separated from friends on a night out, we can assist by staying with them until they either find their friends or in a taxi queue to get them home safely. We also chat with homeless people, check if they need any assistance or help.

Space Blankets

The temperatures during the night for most of the year can be cold. Alcohol can affect the body temperature by reducing it. During cold nights this could lead to Hypothermia, which if not treated can become dangerous. We can provide space blankets – which are a reflective material (as used by runners) which reflect body heat back.


We also chat with homeless people, check if they need any assistance or help. We can give them water, space blanket and chocolate. If they require any specific needs we can pass the information on to South Tyneside Council and other agencies for advice.

General Chat / Information

As we walk around we chat to so many different people – door staff, police, taxi drivers, business people and general public. We get asked a lot of questions, which we try to answer and we are asked for information.

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